By 2020, customer experience will overtake price and product as the key brand differentiator online, so let’s make sure that you get your website absolutely right.
Mobile is front and centre, did you know that 40% of potential customers will bounce straight off to a competitor after a bad experience with your mobile site?
We analyse each stage of the customer journey from landing page to check-out to ensure no one is dropping off unnecessarily. We will make recommendations around:
- Mobile user experience
- Site content, with a focus on customer value proposition
- Landing pages
- Product pages
- Search Engine Optimisation
- Checkout pages
- Basket abandonment
This service can be provided as a one -off report, or we can do a regular audit.
We can liaise directly with your web developers on implementing fixes, or we can help with a cost-effective web development team if you aren’t happy with your current set up.